Sergio Cano7 lessons we can learn from the OlympicsThe Olympic games of Japan, the Games of the pandemic, were finally celebrated. With one year delayed and empty stadiums, Japan showed the…Aug 19, 2021Aug 19, 2021
Sergio CanoCan the new working-from-home trend be the answer to a more sustainable World?The global pandemic scenario we have been dealing with for the last couple of years has accelerated the number of people working remotely…Aug 4, 2021Aug 4, 2021
Sergio CanoRetain the talent you already have in your company before they flee to greener pastures.One important business man once said something like the way you are treating your staff and employees is the way they are going to treat…Jul 20, 2021Jul 20, 2021
Sergio Cano13 ACTIONS COMPANIES CAN TAKE TO BECOME GREENER IN THE OFFICE ENVIRONMENTThe environment has become a genuine concern for society at all levels. From Governments and the private sector to employees and…Jun 16, 2021Jun 16, 2021
Sergio CanoWHAT TO DO WITH THE DATA YOU COLLECT FROM YOUR CUSTOMERSGetting the data you need to understand your customers and undertake the actions you need to satisfy them isn’t as simple as lacing your…May 25, 2021May 25, 2021
Sergio CanoBenefits to clients of ISO 27001 certificationAs you might remember, in 2018, all companies were rushing to meet the new government Data Protection Act for the digital age. The general…May 12, 2021May 12, 2021
Sergio CanoThere is never a good time to cancel your Voice of the Customer programMay 5, 2021May 5, 2021
Sergio CanoThe importance of engaging with your employees working from homeThe 23rd of March is my anniversary, but last year neither my girlfriend nor I remembered the date. Unfortunately, we had more important…Apr 27, 2021Apr 27, 2021
Sergio CanoHow to monitor your working staff without being intrusiveA leader company of the call centre sector has recently informed that they will be monitoring its staff with specialist webcams while they…Apr 21, 2021Apr 21, 2021
Sergio CanoAre we ready to go back to normal?The development of the several efficient Covit-19 vaccines is probably within the top-3 of the year’s most life-changing discoveries. The…Apr 14, 2021Apr 14, 2021
